COVID-19 Policies and Procedures
To our Our House Family,
Our doors are OPEN!
Our online shop is always open. We are still offering free curbside pick-up and local contactless delivery every day of the week.
We are open 10am-4pm Tuesday to Saturday.
Your shopping experience will be a little different for a while, but we are going to do everything in our power to ensure the safety of our customers and staff.
We are implementing the following measures:
- Limited cash transactions, please. Debit/credit only.
- Pin pad will be wiped down between EVERY transaction.
- MANDATORY pump of hand sanitizer as you come into the shop.
- MANDATORY MASK or face covering. Our staff will all be wearing one.
- Only 5 customers in the shop at one time.
- Practicing social distancing between all customers and staff members.
- Plexi glass divider at our counter.
- NO returns or exchanges at this time. Please hang on to your receipt and we will be accepting them in due time.
- And PLEASE if you are experiencing ANY symptoms of COVID-19 (fever, cough, runny nose, sore throat, or shortness of breath) or have been in contact with a confirmed case, PLEASE stay home. We will be happy to help you over the phone, by email, Instagram, or Facebook.
We will continue to reassess our procedures as things progress and change in the world and our community.
Follow us on Instagram and Facebook (@ourhousebarrie) for constant updates.