During the Canada Post Strike, we will NOT be using them to get your orders to you. We will be using courier services. Canada Post will still be your option at checkout for pricing only. Shipping to the US is on pause for the time being.
VENDOR: Jellycat
SUBTOTAL
Free Local Pick-up and Delivery (within Barrie). All other shipping calculated at checkout.
Orders placed after 4 PM PST Monday-Thursday will be sent out the following business day.
We do not process orders over the weekend. Orders placed on Friday after 4PM PST will be shipped the following Monday.
Shipping to Canada and the US.
All orders are shipped via Canada Post.
All orders are subject to change based on availability. You will be notified within 24 hours if the item you ordered is no longer available.
Shipping cost will be calculated at check out.
Local orders may be picked up in-store. Simply select the “Pickup” option during checkout.
Your order will be held for 7 days in store while awaiting pickup. If you have not contacted us for an extension before the 7 days are up, the item will be restocked and a credit will be applied to your account.
Merchandise must be returned within 14 days of receipt.
Merchandise may only be exchanged for another item or store credit.
Merchandise must be unused and must have all tags attached.
All ‘On Sale’ items are final sale and may not be returned.
Shipping and handling will not be refunded.
All items must in inspected for any damage or discrepancies within 48hrs of receipt. Please contact us via email asap with any concern and photos if necessary.
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
